We discover more about the inspiration behind a new solution that aims to help EV charge point specialists to produce compliant and safe installations.
Already established as one of the UK’s leading software solutions for EV charge point installers, EV-comply, is the latest software product by compliance specialists Platform d-Risk. Launched just as the world went into lockdown, EV-comply is a true post-Covid success story.
A software platform for installers that elevates companies into the 21st century by digitising customer engagement and their business practices, it reduces the need for pen and paper, improving efficiency and saving businesses time, resources and money. This can then be put back into expanding the business.
Inspired by an electrician
Created to make EV charge point installations easier than ever before, EV-comply benefits from the knowledge and experience of its founder and CEO, Stephen Smith, a former electrician who understands both the practical and administrative aspects of the job, alongside the customer-facing elements and overall challenges of delivering a quality service every time.
By aligning that knowledge with the latest smart technology, EV-comply has been able to help over 850 business partners deliver thousands of installations in the UK and Europe, with an unrivalled support network and user-friendly mobile and desktop applications.
Stephen says: “Our ethos has always been to create a product with the installer at the forefront. Throughout the lifecycle of EV-comply, our focus has been on simplifying and automating as much as possible, focussing on the complex installation and time-consuming administration processes associated with every job whilst remaining as cost-effective and user-friendly as possible.”
This approach to EV-comply’s product and service has accelerated businesses, both large and small, by helping them level-up to deliver consistent, professional, compliant services to their customers from initial engagement through to a completed installation.
As a further benefit, EV-comply has recently launched the ‘EV-comply Buyer’s Club’, through which users can gain access to exclusive discounts from a growing number of partner companies, including national and independent wholesaler stockists.
EV COMPLY: WHAT ARE THE FEATURES & BENEFITS?
Let’s take a look at some the key features that installers are utilising to improve their businesses:
- Fully customisable – digital customer capture and engagement facility.
- Flexible multi-survey option types including new remote virtual/video survey facility.
- Digital quoting system.
- Payment facility – take deposits, full payments, additional works etc.
- Ability to integrate with over 5,000+ external systems. including Outlook, Salesforce, Hubspot and accounting software.
- Automated DNO notifications.
- Regulation 13 compliant (new).
- Full product knowledge base.
- Fully customisable and digital – job completion/handover packs.
- Full desktop portal supported by native mobile App for Android/iOS.
- Facility to assist users to establish their own nationwide installer networks.
- Fully secured data service via Amazon Web Services (AWS).
Three software versions
EV-comply currently has three versions of the software available: ‘Business’, ‘Pro’ and ‘Enterprise’, all built around a powerful core product. Each version is made up of separate feature modules which are enabled to suit each business and clients’ requirements. This offers huge flexibility, as EV-comply can be adapted in unison as businesses grow and their business model evolves.
Supported by a dedicated team, EV-comply offers high level customer support and experience to its growing user base. Whether it’s additional training or technical/user support, the team is always on-hand to assist whenever required.
In terms of cost, EV-comply’s ‘Business’ version starts at £20 per user, per month with ‘Pro’ and ‘Enterprise’ versions also available. All offer feature-packed solutions including ‘unlimited’ customer engagements, surveys, quotations, installs, DNO notifications and much more. New users can often be up and running the very same day.
Stephen says: “This represents a very cost-effective solution for any size of business. For us, it’s not enough to just offer value for money with our software and services, we must give more than that to our users. That’s what we’d expect as a customer, so that’s what we strive to do”.
The future of both EV-comply and its software is evolving with announcements coming soon that include a full rebrand to align with the company’s progression to become a leading software provider across the green tech space. Multiple installation types will be enabled, including EV chargers, solar PV, battery storage and much more.
Stephen concludes: “Adding further modules to facilitate new installation types is just a natural progression for our software and for the business as a whole. Watch this space!”
To get more details about EV-Comply, click here